30-Day Guarantee Policy

Our Promise
At Bloody Delicious, we stand behind the quality of our products. If you’ve used our chocolate consistently for 30 days and don’t feel it has made a positive difference, you may be eligible for our 30-day satisfaction guarantee.

How It Works

  • The guarantee applies to your first box only.

  • Claims must be made within 30 days of receiving your order.

  • You must provide:

    • Your order number and proof of purchase.

    • A photo of the opened product packaging showing consistent use.

    • A short explanation of why the product didn’t meet your expectations.

What We Cover

  • A full refund of the product price (excluding shipping costs).

  • Refunds will be processed to your original payment method.

What We Don’t Cover

  • Change of mind or taste preference.

  • Claims made after 30 days.

  • Empty product returns with no reasonable evidence of use.

Your Rights Under Australian Law
This guarantee is provided in addition to your rights under the Australian Consumer Law. Our products come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.